Privacy policy
Last updated
This policy explains how Twentycraft Limited handles information when you visit twentycraft.com.
Who is responsible
Twentycraft Limited is responsible for the personal information described in this policy.
Information processed when you visit
The website has no account, contact form, advertising or visitor analytics. The Twentycraft pages do not set cookies or store information in your browser.
Delivering a web page still involves connection information. Our network and hosting infrastructure processes IP addresses, the requested address, request dates and times, response status, browser information and a referring page where your browser supplies one. Our server keeps routine access and error logs to help operate and protect the site.
If you contact us about privacy, we use the contact details and information you provide to respond to your enquiry.
Why we use this information
We use connection information and operational logs to deliver the pages you request, investigate faults and prevent abuse. Our basis for this processing is our legitimate interest in running a reliable, secure website. We use enquiry information to deal with your request and meet applicable data protection obligations.
We do not use this website to build advertising profiles or make automated decisions about you.
Service providers
Our hosting service and Cloudflare process network information to deliver and secure the site. Cloudflare operates an international network, so its processing may take place outside the UK. Its privacy policy explains its processing and international transfer safeguards.
We do not sell information collected through this website. We may share relevant records where required by law or when necessary to investigate a security incident.
How long information is kept
Our server logs rotate daily when there is activity, with up to 14 archived log files retained. Older files are removed as logs rotate. Records needed to investigate an incident may be kept for the duration of that investigation. Cloudflare applies its own service-specific retention arrangements.
We keep privacy correspondence for as long as needed to resolve the request and meet applicable legal obligations.
Your rights
Depending on the circumstances and applicable law, you can ask to access, correct, erase or restrict the use of your personal information. You can also object to processing based on legitimate interests. We may need enough information to verify a request before responding.
You can raise a concern with the UK Information Commissioner’s Office or your relevant data protection authority.
Privacy enquiries
Write to Twentycraft Limited at 10 Gramwell, Shenley Church End, Milton Keynes, England, MK5 6DF about this policy or your personal information.
Registered in England and Wales, company number 06663733.
Cookies and policy updates
See our cookie policy for browser storage and network security information. We will update this privacy policy when the website or our handling of information changes.